How Can Sony Fix The PSN Debacle?
Now that
extensive measures have been put into place to protect the future
integrity of the network, Sony is readying the online services, at
least partially, to become live again the week of May 1. The rebuilt
infrastructure will sport some heavier security protocols and has
been relocated to a different facility. In order make amends with its
patient and loyal customer and fan base, the company is promoting a
“Welcome Back” program which will give users a chance to access
some premium content for a limited time, for free. While this may be
a nice gesture, most users are stating that it’s simply not enough to
counter the bad—and would like to see a different, more satisfying
approach.